Returns & Exchanges
At Pet World, we want your furry friend to look their best in our latest fashion, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags are attached and the garment is free of pet hair to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all labels are intact and the clothing is neatly folded to prevent damage.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing